I design high-performing digital experiences across UX, CRO, eCommerce and product — connecting what customers need with what the business needs to perform.
● EXPERIENCE
CRO & UX Lead · 2025 · Present
Leading eCommerce design improvements across product discovery, visual hierarchy, customer behaviour and conversion-critical pages.
Digital Product Owner · 2021 · 2024
Owned digital improvements across a luxury eCommerce experience, turning customer needs into clearer journeys and development briefs.
Senior Web Designer · 2018 · 2021
Designed and delivered multi-brand creative across landing pages, email campaigns and seasonal retail activity.
Web / Online Designer · 2014 · 2018
Produced fast-turnaround digital creative, campaign assets and responsive web content across retail environments.
● MY APPROACH
1
Understand the goal
Align customer needs, commercial pressure and what the page actually needs to do.
2
Research and analyse
Use behaviour, analytics, recordings and stakeholder context to find the useful problem.
3
Design and iterate
Move quickly from rough direction to polished UI with practical build awareness.
4
Build and launch
Support handoff, QA, content accuracy and final improvements before release.





